Customer Success Manager
What You Will Do
- Understand Assistive offerings in detail including product configurations, business use cases andanalytics framework
- Deep engagement with client for any new implementation to understand problems faced by the businessteam and providing a robust solution using different SaaS offerings
- Help client to derive maximum value out of software implementation
- Ensure a seamless post-implementation support to client for already implemented features as well as newrequirements
- Looking for revenue generation opportunities from existing client base
- Contributing towards improvement of products and internal processes
What You Will Get
- Best in Industry Remuneration
- Cutting edge technologies with always something new happening
- Start-up culture with full ownership and freedom
- Fully flexible hours and work from anywhere
- Super-fun work environment and colleagues
Skills You Will Need
- Attitude & aptitude to acquire in-depth knowledge of multiple SaaS solution
- Passion to solve cistomer problems
- Strong problem-solving skill & analytical mindset
- Excellent written and verbal communication skill
- Knowledge of MySQL will be preferred
- B.E. / B. Tech from a reputed institute
- 1 year of implementation experience
- Having experience in SFA or CRM implementation will be preferred
- Knowledge of MS Excel and Power Point
Apply to join our family
We Strive To Delight Our Customers
We deliver exceptional work and go the extra mile to make life easy and simple for our customers. We do everything to bring a smile on their face and work hard to delight every one of them.
We Are Owners
We are dependable in all circumstances. We are proactive in our approach and in solving problems. We are resourceful and persistent to tackle the most difficult challenges. We are owners of our business.
We Make Work Fun
We find joy in our work by being positive, collaborative and easy. We celebrate wins together and fight challenges and failures with spunk.
We Are Continuously Improving
We strive for continuous improvements in our business through cutting edge technology and new innovations. We are always questioning, learning and improving to stay on the path of getting better every single day.